Terms and Conditions

These terms apply when you use the Aesthetic Be You website, make an enquiry, book an appointment, pay a deposit, attend a consultation, complete pre-treatment paperwork, or receive treatment through the clinic.

By using the website or booking with the clinic, you agree to these terms together with the Privacy Policy and Cookie Policy.

• Website content is provided for general information only and is not a substitute for individual medical advice or a clinical assessment.
• Booking a service does not guarantee that treatment will be suitable, available, or clinically appropriate for you.
• Some treatments, including injectables and other clinically controlled procedures, may require an additional assessment, medical history review, or prescriber approval before treatment can go ahead.

• Online bookings are made through the website and, for paid bookings, deposits are processed through Stripe hosted checkout.
• The current website flow charges a GBP 20 deposit for paid treatment bookings unless stated otherwise. Free consultations may be booked without a deposit.
• Where applicable, the booking deposit is intended to be deducted from the final treatment price on the day of your appointment unless a different arrangement is clearly stated.
• Prices, services, offers, and treatment availability may change from time to time without prior notice.

To change a booking, contact the clinic as soon as possible by phone or email.

• The clinic may refuse, postpone, or modify a treatment if it is not clinically suitable, if necessary information has not been provided, if a contraindication is identified, or if safe treatment conditions are not met.
• Results vary from person to person. No treatment outcome can be guaranteed.
• The clinic is not responsible for poor outcomes or complications caused by incomplete medical disclosure, failure to follow aftercare, or circumstances outside its reasonable control.

Treatment photographs or videos may be taken for clinical records where relevant. Separate marketing use is optional and depends on the consent choice you give. Declining marketing use does not affect access to treatment.

• The website uses third-party services including Stripe for payments and Google-hosted services for forms, calendar handling, and communications.
• When you use those services, their own terms and privacy practices may also apply.
• The clinic is not responsible for the content, uptime, or policies of third-party websites or platforms linked from this site.

• You must not misuse the website, attempt to interfere with its operation, or use it for unlawful, abusive, or fraudulent purposes.
• All website text, branding, images, design elements, and other original content remain the property of the clinic or its licensors unless stated otherwise.
• You may not reproduce, republish, scrape, or commercially reuse website content without prior written permission.

Nothing in these terms excludes liability that cannot lawfully be excluded, including liability for death or personal injury caused by negligence, fraud, or any statutory rights you have as a consumer.

Subject to that, the clinic is not liable for indirect or consequential loss, website outages, delays caused by third-party providers, or treatment outcomes affected by inaccurate disclosures, medical contraindications, or failure to follow aftercare guidance.

These terms are governed by the laws of England and Wales. Any dispute or claim relating to the website or clinic bookings will be dealt with under the laws and courts of England and Wales, unless another mandatory consumer law rule applies.